Shipping
Order Processing
We begin preparing your order as soon as it is placed. Typically, order processing takes 1 to 3 business days, operating Monday through Friday. Once your products are boxed and shipped, you will receive an email confirmation with your tracking details.
Note: Orders placed on weekends or observed holidays will start the processing phase on the next available business day.
Delivery Timeline
After your order has been dispatched from our warehouse, shipping generally takes 7 to 13 business days. Please remember that specific arrival dates may vary depending on your location, carrier performance, and unforeseen events such as extreme weather or busy holiday periods.
Shipping Partners
We collaborate with trusted shipping networks, using leading local and global carriers to deliver your packages. To ensure the fastest and most reliable service, our platform automatically selects the optimal carrier based on your destination and chosen shipping option.
Order Tracking
When your package is on its way, we will email you a dedicated tracking link. You can monitor your order's progress at any time by accessing our tracking portal: Track Your Order
Just enter your order number or tracking ID to view the latest shipping updates.
What to Expect
- Projected delivery dates are estimates and cannot be strictly guaranteed.
- Weekends and public holidays are not considered standard business days.
- Delays may occasionally occur because of heavy order volume, severe weather, or unexpected carrier issues.
Questions About Shipping?
Should you need help with your order or have questions about our shipping process, our customer support representatives are here to help.
Email us at support@lipane.com
Customer support hours:
Monday to Friday: 8:00 AM – 6:00 PM