FAQS

• HOW LONG DOES SHIPPING TAKE AND CAN I TRACK MY ORDER?

  Orders are processed within 1–3 business days, and standard delivery typically takes 7–13 business days. A secure tracking link will be emailed to you the moment your package ships.

• WHAT IS YOUR RETURN AND EXCHANGE POLICY?

  We accept returns of unworn, unwashed items with tags within 30 days. Buyers are responsible for return shipping costs. We do not offer direct exchanges; simply return your item for a refund and place a new order.

• CAN I CHANGE OR CANCEL MY ORDER?

  Please contact our customer care team immediately if modifications are needed. We process orders rapidly, but we will do our absolute best to accommodate your request provided the package has not yet shipped.

• WHAT PAYMENTS DO YOU ACCEPT?

  We accept all major credit cards. If you haven't received an order confirmation after checking out, please check your spam folder or reach out to support@lipane.com.

• CAN I CANCEL MY ORDER?

  Please contact us as soon as possible at support@lipane.com if you wish to cancel. We process orders quickly, so we cannot guarantee cancellation once an order has been submitted.